Below you'll find answers to common questions about Inside Soap magazine for the iPad and iPhone. To learn more about iPad functionality or for device support, tap here. For more information using apps on your iPad/iPhone, please visit Apple Support

Download the Inside Soap magazine app from the App Store

Take a free trial of Inside Soap magazine through your Apple account

Yes. You can get a 1 month, 3 month or annual subscription. Current pricing can be found in the app.

  • Subscription
  • Inside Soap magazine subscriptions are available through iTunes:

    All subscription packages for Inside Soap automatically renew for additional periods of access and are charged to your iTunes account until you cancel. Your iTunes account will be charged for the period of the subscription at the conclusion of your free month of access unless you cancel in the manner described below.

    Automatic renewal: Your subscription automatically renews unless you turn off auto-renew at least 24-hours before the end of the current subscription period. To subscribe tap one of the subscription banners located in the top left of the Library or Home pages inside the application. iTunes will automatically charge your account at the same price stated above for each annual renewal period 24-hours prior to the end of the current period. No cancellation of the current subscription is allowed during active the subscription period and no refunds are provided by iTunes. Free access is only available to new subscribers.

  • Single issue purchase
  • If you want to buy just one issue, you can tap the 'Buy' button for the issue you want to purchase through the app.

  • Download issue
  • Once your purchase is complete, you will be able to download your first digital issue.

    Issues 23-38 will be available to download for free. After this, you will only have access to the issues in your current term.Unfortunately, as part of the app upgrade, issues 23-38 only are available in the new app.

    Please press "Restore Purchases" to fix this problem. Open the Inside Soap magazine app and go to the "gear" icon in the top right corner of the app and select "Restore All Purchases". You will be asked for your Apple ID. Make sure you are providing the Apple ID you used to purchase the subscription. Please note, as part of the app upgrade, the past 6 issues only are available in the new app.

    Please click here to re-activate your subscription

    We suggest the following:

    Delete your app and re-download it from the app store with the same iTunes account ID that you used to purchase the original subscription. Then go into the newly downloaded app and 'Restore Purchases' with your ID to see your original purchases. From here try re-downloading the issue.

    Please make sure you were charged for the subscription by going to iTunes, click on 'Store', 'Sign In with Apple ID', 'My Account', 'Account Options', 'Purchase History' and 'See All'.

    Yes. Inside Soap magazine is available to international subscribers.

    To free up space within the Inside Soap app, you will need to archive your issues. Hit the 'gear' icon in the top right hand corner of the 'Library' page and select 'Remove Issues from iPad'. Select the issues you'd like to remove and tap 'Remove'. *Note: this doesn't mean you will need to repurchase this issue, you'll be entitled to download it again for free at any time.

    To view which apps are taking up space on your iPad in general go to your iPad Settings. Inside your iPad 'Settings', under 'General' >> Usage it will list out all of your apps and how much space they are taking up.

    Yes - via twitter, facebook and email.

    For additional assistance with your request, please use this link to contact someone from the iTunes Team.

    Please follow these 4 specific steps to lead you to one of the iTunes Billing Specialist:

    On the first page, there are three columns. In the middle column, find the 'iTunes' icon and click on it. Then select 'iTunes Store' next (right hand side column)

    Next please click on 'Purchases', 'Billing' and 'Redemption', then select 'Apple ID Account Billing'

    Skip question 'Please Tell Us More', and select United Kingdom, then hit the blue 'Continue' button

    On the last page under 'More Options', you will have 4 options to get to a Billing Specialist:

    1. Talk to Apple support now

    2. Schedule a call

    3. Chat

    4. Email

    We recommend using a stable Wi-Fi connection whenever you download an issue. Timing out for any reason might require you to start the download over again. For best results, we recommend that you disable your iPad's Auto Lock function while downloading an issue to avoid your iPad going into 'sleep' mode. If you started a download and it fails for some reason or you cancel it, you can restart the download by tapping the 'Library' icon on the navigation bar and then tapping the download button on the issue you want.

    New issues will not automatically be delivered. However, you will receive a notification when your new issue is available. If you are a current Inside Soap magazine for iTunes subscriber you can download the new issue immediately. If you are not a current iPad/iPhone subscriber, you can choose to purchase and download the latest issue.

    It can be used with your iPad and iPhone.

    If you purchased your digital subscription in the iTunes store, your subscription will renew automatically at the end of each period unless you take action to cancel it. To do so please follow these steps:

    1) From the home screen, select 'Settings', then 'iTunes & App Store' (For pre iOS 6 > 'Store').

    2) Tap on your 'Apple ID:'' on the top of the right-hand panel (you may need to scroll down on iOS 5 and below).

    3) Select 'View Apple ID'

    4) Scroll down to and select 'Manage', under 'Subscriptions'.





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